Legal
Privacy Policy
Hive Nova ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website or submit an inquiry, how we use it, and your rights regarding that information.
1. Information We Collect
We collect information you provide directly to us through two types of forms on this site:
Contact form — collects name, email address, and an optional message. This data is submitted through Netlify Forms and stored in our Netlify dashboard.
Demo / callback form — collects name, phone number, and optionally email, company name, and a short message. This data is processed through a backend function and passed to Retell AI to initiate a live phone call. It is not stored in Netlify Forms.
We do not collect payment information, and we do not create user accounts.
2. How We Use Your Information
We use the information you submit to:
- Respond to your inquiry or demo request
- Initiate a live AI phone call when you request one through the demo form
- Schedule and coordinate meetings or discovery calls
- Deliver services you have requested or expressed interest in
- Follow up on prior conversations in the normal course of business
We do not sell your information. We do not use your data for advertising networks or third-party marketing.
3. Third-Party Services
We use the following third-party services to operate this website:
- Netlify — hosts this website and handles contact form submissions via Netlify Forms. Contact form data is stored in our Netlify dashboard. See Netlify's Privacy Policy.
- Retell AI — powers the live AI phone demo. When you submit the demo/callback form, your name and phone number are passed to Retell AI to initiate the call. Retell AI may log call data according to its own policies. See Retell AI's Privacy Policy.
- Cal.com — powers our booking flow. When you schedule a call, Cal.com collects and manages the appointment details. See Cal.com's Privacy Policy.
Each of these services operates under its own privacy policy. We do not control how they store or handle data on their end.
4. Data Retention
We retain inquiry and contact information for as long as is reasonably necessary to respond to your request and follow up on any related business discussions. We do not hold on to data beyond its useful purpose.
5. Cookies and Analytics
This website does not currently use advertising cookies, tracking pixels, or third-party analytics. If that changes, this policy will be updated to reflect it.
6. Your Rights
You can contact us at any time to:
- Ask what information we have about you
- Request that we correct inaccurate information
- Request deletion of your information from our records
We will respond to reasonable requests promptly.
7. Children's Privacy
This website is not directed at children under 13. We do not knowingly collect information from anyone under 13 years of age.
8. Changes to This Policy
We may update this policy from time to time. When we do, the "Last updated" date at the top will change. We encourage you to review this page periodically.
9. Contact
Questions about this policy or your data can be directed to: